Manchester Covid19 Helpline launched

Announcement from Manchester City Council

Manchester Community Response

If you need help you can get it now by calling 0800 234 6123

We have set up a hub to support Manchester’s most vulnerable people, and help them cope with the impacts of the coronavirus outbreak.

We want to help you if you are:

  • over the age of 70, are self isolating and have no support network,
  • if you have received a letter from the NHS advising you are high risk, or
  • you are medically vulnerable according to the government criteria.

We can help with things like:

  • Delivery of food
  • Delivery of medication
  • Combating loneliness
  • Managing fuel top-up payments

Help is also be available for other reasons, for example if you are a carer, care leaver or young carer.

Across the City a community of charities, businesses, community groups and the Council have all come together to make sure you have the support you need during this challenging time.

Get help – 0800 234 6123

If you live alone, are struggling to make ends meet, are self-isolating or generally in need of advice or support please contact us between 8.30am to 5.30pm, Monday to Saturday.

Call our helpline to access the support you need.

Support For Extremely Vulnerable People

Get support as an extremely vulnerable person

Register if you have a medical condition that makes you extremely vulnerable to coronavirus. For example, you’ll be able to ask for help getting deliveries of essential supplies like food.

If you’re not sure whether your medical condition makes you extremely vulnerable, register anyway.

You can register yourself, or on behalf of someone else.

Start now

Before you start

If you know it, it’s useful to have your NHS number to hand. You can find it on any letter the NHS has sent you or on a prescription.

This service is available in England. If you do not live in England, there’s guidance for: